Confidentiality Matters

Building Bridges Foundation Privacy Policy

Effective Date: 01/01/2026
Organization: Building Bridges Foundation
Website: www.buildingbridges4u.org

1. Overview

Building Bridges Foundation respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information, including information collected through our website, forms, phone calls, and SMS communications.

By using our services, including SMS, voice, email, or website forms, you agree to the practices described in this policy.

2. Information We Collect

We may collect personal information when you:

Submit a form on our website
Call or text our hotline
Email us
Opt in to SMS or voice communications
Request services or support

Information collected may include:

Name
Phone number
Email address
Service details
Communication preferences
Message content or inquiry details
Consent records for SMS or voice communications

3. How We Use Information

We use the collected information to:

Provide support and services
Respond to inquiries
Send reminders, updates, or follow-up messages
Provide hotline or after-hours assistance
Improve our programs and services
Maintain records required by law
Comply with legal and regulatory requirements

4. SMS Messaging and Consent

By providing your phone number, you consent to receive SMS messages from Building Bridges Foundation – Help In Real Time (HIRT) Department.

SMS messages may include:

Follow-up messages
Conversational messages
Service updates
Reminders
Notifications related to support services

Example message:
Hi, this is Building Bridges Foundation with the HIRT hotline. We tried reaching you and wanted to follow up with you. If now isn’t a good time, that’s okay — just let us know what time works for you. We’re here whenever you’re ready at 1-877-495-0704. Reply STOP to opt out.

Message frequency may vary.
You may receive up to 2 SMS messages per week, depending on communication needs.

Message and data rates may apply.

Consent to receive SMS messages is not a condition of receiving services.

5. Opt-In Methods

You may opt in to receive SMS messages by Messaging us first

You can text Building Bridges Foundation at 240-891-0410 for information regarding our services by texting Building Bridges Foundation at 240-891-0410. You agree to receive conversations (external) messages from Building Bridges Foundation.

Reply STOP to opt out, Reply HELP for support. Message & data rates apply; Messaging frequency may vary.

Visit https//www.buildingbridges4u.org/our-privacy policy to see our privacy policy and https//www.buildingbridges4u.org/our-privacy policy for our terms of service.

6. Opt-Out and Help

You may opt out of SMS at any time.

Reply STOP, END, QUIT, or UNSUBSCRIBE to cancel messages.

Reply HELP for assistance.

You may also contact us directly:

Email: info@buildingbridges4u.org
Phone: 877-495-0704
Website: https://www.buildingbridges4u.org/our-privacy-policy

If you do not wish to receive SMS messages, do not check the SMS consent box on forms.

You may request removal from messaging at any time.

7. Message and Carrier Disclosures

Message frequency may vary.
Standard message and data rates may apply.
Fees depend on your carrier plan.
Fees may vary for domestic or international messages.
SMS delivery depends on carrier and network availability.
Delivery is not guaranteed.

8. Data Sharing and Confidentiality

We do not sell, rent, or share personal information.

Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Information may only be shared:

With service providers who assist in delivering services
When required by law
When necessary to protect safety or legal rights

All service providers are required to maintain confidentiality.

9. Data Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect personal information.

Information is retained only as long as necessary to:

Provide services
Meet legal obligations
Maintain required records
Resolve disputes

After this period, information is securely deleted or archived.

10. Your Rights

You may request to:

Access your information
Correct inaccurate information
Delete your information
Withdraw consent
Stop communications

Requests may be made at any time by contacting us.

11. Updates to This Policy

We may update this Privacy Policy at any time.

Changes will be posted on this page with a revised effective date.

Continued use of our services means you accept the updated policy.

12. Contact Information

Building Bridges Foundation
Lomina Balawa

Email: info@buildingbridges4u.org
Phone: 240-515-6268

Hotline / SMS Support:
877-495-0704
info@buildingbridges4u.org

Website: www.buildingbridges4u.org

Terms and Conditions

Effective Date: 01/01/2026
Company Name: Building Bridges Foundation
Website: www.buildingbridges4u.org

Acceptance of Terms

By using our services, including SMS, phone, email, website, or hotline support, you agree to these Terms and Conditions.

Services

Building Bridges Foundation provides:

Support communications
Hotline assistance
Email notifications
Voice calls
SMS messages
Service reminders
Follow-up communications

Services are provided for support, outreach, and assistance purposes.

SMS Terms

By providing your mobile number, you consent to receive SMS messages from Building Bridges Foundation.

Purpose:

Updates
Reminders
Follow-ups
Notifications
Support communication

Message frequency varies.
Message and data rates may apply.
Consent is not a condition of service.

Opt-Out and Help

Reply STOP, END, QUIT, or UNSUBSCRIBE to cancel.

Reply HELP for assistance.

Contact:

Email: info@buildingbridges4u.org
Phone: 877-495-0704

Privacy

Your information is handled according to our Privacy Policy.

We do not sell or share SMS opt-in data for marketing purposes.

Phone numbers collected for SMS communication will not be shared with third parties or affiliates for marketing.

Disclaimer

SMS delivery depends on carrier and network availability.

Delivery is not guaranteed.

Limitation of Liability

Building Bridges Foundation is not responsible for delayed or undelivered messages caused by carrier or technical issues.

Changes

We may update these Terms at any time.

Updates will include a revised effective date.

Continued use of services means you accept the changes.

Contact

Building Bridges Foundation

Email: info@buildingbridges4u.org
Phone: 240-515-6268

Hotline: 877-495-0704

Website: www.buildingbridges4u.org